Jenny

DMS Subscriber†
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About Jenny

  • Rank
    Advocate
  • Birthday February 24

Profile Information

  • Gender Female
  • Location WV

Jenny's Activity

  1. Jenny added an answer to a question DMS 1 to DMS 2: templates   

    Okay, tried again tonight and still not working right. Here is what I did:
     
    1. Did a backup because I knew I would be restoring again.. hehe.
    2. Exported everything via DMS admin. All boxes were checked except the last one which was something about making a new child theme. Saved .json file.
    3. Exported all Wordpress content. Saved .xml file.
    4. Via FTP, renamed /dms/ to /_dms/.
    5. Uploaded DMS2 via FTP using folder /dms/.
    6. Refreshed site.
     
    Things that are not converting over and are being restored to default settings/content:
     
    *My templates are no where to be found. Previously there were about 15 or so. Screenshot of template area: http://imgur.com/HjA4Qdx
    *Site logo
    *Text box
    *iBoxFlat
    *iCalloutFlat
    *CollapserFlat (title and images only)
    *StarBarsFlat (title and only showing 5 instead of 6)
    *One of my pages is using a different template completely. No idea why.
     
    7. Imported DMS settings via .json file, published, refreshed. No change to site.
    8. Imported Wordpress content via .xml file, refreshed. No change to site.
    9. And now I'm restoring from backup again.
     
    If my templates saved, things would be a little easier and I would be willing to spend a couple hours fixing everything. Hope you can help.
     
    • 0
  2. Jenny added an answer to a question DMS 1 to DMS 2: templates   

    Hey Danny :)  Simon confirmed that I should not use DMS 1 / 2 on the same multisite.
     
    I have DMS 1 w/Flatten installed and working great. Do you know of any issues with templates not moving from DMS 1 to DMS 2? As soon as I overwrite the FTP folder /dms/ with version 2, then visit the site and checkout the templates, there are none listed.
     
    I even tried exporting DMS settings before upgrading then importing into DMS 2. That didn't work either.
    • 0
  3. Jenny added a question in Technical Support (Personal, Business, & Developer)   

    DMS 1 to DMS 2: templates
    Hey guys!
     
    Tried updating to DMS2 from DMS1 and my site was a mess, which I kinda expected. I use a child theme (Flatten) and when updating to DMS2, it took over all the default values of templates, options, etc, for Flatten, instead of the options and templates I've had in place for months.
     
    I don't believe this is really a child theme question but rather an overwrite of settings. After updating to DMS2, I thought "hey.. maybe I just need to apply the templates I created." So I visited the template area and to my surprise there were no templates listed. Well.. it looked like there might be a couple but there was no text, no description, etc. Like a blank list. I previously had about 15 templates in there so where'd they go?
     
    Thank goodness for Flywheel's backup/restore feature! lol
     
    If this is expected behavior for an update, then I'll just keep the site on DMS1, but... how can I have DMS1 and DMS2 on the same multisite install (so I can use DMS2 for another site on the network)?
    • 5 replies
    • 38 views
  4. Jenny added an answer to a question How to add breadcrumbs   

    Glad to hear it umar14 :)  Feel free to email me at jenny (at) simplemama (dot) com if you need further help.
    • 0
  5. Jenny added an answer to a question Follow Me Colours   

    Thanks for your suggestion!
     
    What I would recommend is to look at the way the images are labeled in the Follow Me plugin folder. Then, simply replace my images with yours (named the same way) via FTP or your host's file manager.
     
    Hope that helps!
    • 0
  6. Jenny added an answer to a question Follow Me Section weirdness   

    Emailing you back to help resolve this. Sorry for the delay!
    • 0
  7. Jenny added an answer to a question Cool Carousel slider loading   

    I have asked Cliff to revisit this topic.
    • 0
  8. Jenny added an answer to a question WooCommerce update quantity buttons not showing   

    Hi fpgeeks
     
    The PageLines integration only alters the styling of Woocommerce. For functionality questions, you'll need to contact the Woocommerce support team at http://docs.woothemes.com/documentation/plugins/woocommerce/
    • 0
  9. Jenny added an answer to a question Enhanced Options Editor CSS   

    Hi Andreas. I've asked the developer to follow up on this topic.
    • 0
  10. Jenny added an answer to a question Theme bugs? - social icons and background image   

    Hi Mary. I've asked the developer to follow up on this topic.
    • 1
  11. Jenny added an answer to a question margin-left 10px causes horizontal scroll bar   

    I've asked Cliff to revisit this.
    • 0
  12. Jenny added an answer to a question Hero Units Disappearing   

    Hi lnajarian
     
    I tried to recreate your issue but I am unable to replicate the disappearing clones. I wasn't sure which slider you were using so I just used QuickSlider.
     
    My column widths were 7 on the left and 5 on the right.
     
    Screenshot: http://i.imgur.com/8UudARq.png
     
    Can you enable debug in the PageLines admin panel? It's located under Global Options -> Advanced. Please provide us with the link after you've done this.
    • 0
  13. Jenny added an answer to a question Out of the MediaBox BG image- is it responsive?   

    If you consider this resolved, please click the "mark solved" button to close. Thanks!
    • 0
  14. Jenny added an answer to a question PHP Warning Message after migration to new host   

    Disable all of your plugins to see if the errors remain.
     
    Also, be sure DEBUG is set to FALSE in the wp-config.php file.
    • 0